Cheaper calls through CPS FAQ's |
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Q. What is CPS?
Q. How are daisy able to offer cheaper calls?
Q. How could I benefit from CPS?
Q. If I have CPS, what will happen to my other services like 1571 or call waiting?
Q. What happens if I am already with another network provider-carrier?
Q.What if BT doesn't provide my phone service?
Q. What if I get offered a better deal?
Q. Will all my calls be on the daisy bill? Q. Will I need any new phone lines or equipment?
Q. What is CPS?
A.CPS or Carrier Pre Selection is when the customer's telephone lines are programmed at the BT exchange to route its calls via another telecom network.
Q. How are daisy able to offer cheaper calls?
A.Daisy deal with tier one carriers who are able to route your call away from the BT network which reduces the cost of the call.
Q. How could I benefit from CPS?
A.CPS means you can choose services from different phone companies using your existing BT line. As a result, you may pay less for your phone calls.
Q. If I have CPS, what will happen to my other services like 1571 or call waiting
A.Any select services you currently have with BT can still be retained when using the CPS facility, regardless of whether you switch your lines to daisy or keep them with BT. However, if you have any Redcare lines or have a Meter Pulse facility we do not recommend that you choose our CPS products and instead choose our DirectEasyACCESS (for details please call 0845 450 4538.)
Q. What happens if I am already with another network provider-carrier?
A.Existing least-cost routing equipment that is attached to your line (e.g. diallers) should be unplugged once you are live with daisy. If you are not sure what sort of equipment you have please ring us on 0845 450 4520 for advice. You will also need to let us know your telephone system maintainer's number if you have any equipment in case any programming needs to be carried out.
Q.What if BT doesn't provide my phone service?
A.Unfortunately, daisy are only able to transfer lines from BT Retail.
Q. What if I get offered a better deal?
A.daisy’s price guarantee ensures that we will match any comparable competitor tariff offered during your contract term. The daisy price guarantee is our promise that your call rates will be capped and can therefore only go down, not up! Our pledge ensures we always provide you with the best deal – so you need never worry about the cost of telephony again!
Q. Will all my calls be on the daisy bill
A.Not unless you have also transfer your lines to daisy. If you have transferred your lines then you will only receive one single consolidated monthly bill from daisy.
Q. Will I need any new phone lines or equipment A. No, daisy simply arrange with the network carrier for your calls to be routed through them. You will not even notice the time of day the transfer takes place |
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Make your calls work for you with daisy Select Services...
