Online Fault Checklist

Please carry out the following tests and gather the following information before logging a call to the Repair Team. We cannot progress a fault until these tests are carried out.

If you are unable to make outgoing calls, but are able to receive calls

If you are unable to make outgoing calls or receive incoming calls

If you are having problems with your broadband service please contact 0871 220 1149

Next >

[ Back ]

Need help understanding your bill?

Need help understanding your daisy bill? We have produced this short guide to help you understand the layout of your bill and answer some of our most Frequently Asked Questions.

How to understand your bill

If you still can't find the information you're looking for, or you need further help understanding your bill, contact a member of our Customer Services team on 0845 450 4520 who will be happy to help.

Online Billing

Free online billing allows you to access invoices and reports online - anytime, anywhere. View itemised calls and charges and create and customise reports specific to your requirements.

Click here to login

Talk to a person and not a machine

Fed up of making calls and not speaking to a real person? Constantly being kept on hold?

daisy is putting the personal touch back into its customer service meaning when you call our UK-based call centre there will only ever be a real voice at the other end of the phone.

To get through to the right department we have listed useful telephone numbers below.

Customer Services 0845 450 4520

Faults 0845 450 4523

Installs 0845 450 4525

To pay your bill 0845 458 6310

Sales 0845 450 6669

Contact Us

Questions? Contact daisy on 0845 450 4520
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Request more information

Select Services from daisy

Make your calls work for you with daisy Select Services...

Select Services from daisy allow you to manage your business calls effectively. To find out more about our selection of services contact one of our trained business advisors on 0845 450 6669 or email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

New Optimum Business Broadband

From only £8.95 per month* Optimum business broadband from daisy is designed to provide your business with a quality broadband solution at a highly competitive price.

For more information call 0845 450 6669 or speak to your approved daisy business partner.

* Terms and conditions apply, for full terms and conditions click here>>

Recommend a Friend

Why not pass on the great benefits you receive from daisy to a friend? For every friend you recommend we'll credit £25 to your daisy bill and give your friend a £25 credit as well. Just think about the savings you could make just for telling your friends about the benefits of joining daisy.
For more information click here