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Total Care Maintenance

Total Care Maintenance 

Our flexible maintenance contracts provide cover from nine-to-five to 24 hours a day for a wide range of voice and data solutions, ensuring that you receive the maximum value, performance and continuity from your communications investment.  With 24 hour cover costing only £3.30 per month - can you afford not to? 

daisy can provide three levels of maintenance.  Maintenance cover will ensure that you get the maximum value, performance and continuity from your communications investment. 

Level 1 StandardCare
Cover for 5 days a week, Monday to Friday 8.30am - 5.30pm (excluding public holidays)

Level 2 PromptCare
Cover for 6 days a week, Monday to Saturday 8.30am - 5.30pm (excluding public holidays)

Level 3 TotalCare
Cover 24 hours a day, 365 days a year.  Guaranteed 4 hour response time by a customer services representative.

Once you have called daisy we register the fault with BT Openreach who then investigate.  Should the fault require an engineer's visit, a BT Openreach engineer will visit your site.  Please note that if the fault is not with the BT service any site visit is chargeable. 

These terms are consistent with those offered by BT Retail.



 
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Need help understanding your bill?

Need help understanding your daisy bill?  We have produced this short guide to help you understand the layout of your bill and answer some of our most Frequently Asked Questions. 

 How to understand your bill

If you still can't find the information you're looking for, or you need further help understanding your bill, contact a member of our Customer Services team on 0845 450 4520 who will be happy to help.

 

Online Billing

Free online billing allows you to access invoices and reports online - anytime, anywhere. View itemised calls and charges and create and customise reports specific to your requirements.

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Talk to a person and not a machine

Fed up of making calls and not speaking to a real person? Constantly being kept on hold? 

daisy is putting the personal touch back into its customer service meaning when you call our UK-based call centre there will only ever be a real voice at the other end of the phone. 

To get through to the right department we have listed useful telephone numbers below.   

Customer Services 0845 450 4520

Faults 0845 450 4523

Installs 0845 450 4525

To pay your bill 0845 458 6310

Sales 0845 450 6669

 

Contact Us

Questions?  Contact daisy on 0845 450 4520
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Request more information

 

Select Services from daisy

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Select Services from daisy allow you to manage your business calls effectively.   To find out more about our selection of services contact one of our trained business advisors on 0845 450 6669 or email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  

 

New Optimum Business Broadband

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From only £8.95 per month* Optimum business broadband from daisy is designed to provide your business with a quality broadband solution at a highly competitive price.

For more information call 0845 450 6669 or speak to your approved daisy business partner.

* Terms and conditions apply, for full terms and conditions click here>>

 

Recommend a Friend

recommend.jpg Why not pass on the great benefits you receive from daisy to a friend?  For every friend you recommend we'll credit £25 to your daisy bill and give your friend a £25 credit as well.  Just think about the savings you could make just for telling your friends about the benefits of joining daisy. 
For more information click here