Fixed Line Voice Services
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daisy wholesale offers a range of voice services for your customers that are designed to offer a value-added portfolio for your business and help improve the performance and efficiency of theirs. These include IDA/CPS network access, non-geographic numbers and a catalogue of Customer Contact Solutions.
Network Access
We offer our resellers the ability to use either Indirect Access (IDA) or Carrier Pre-Selection (CPS) using one of our preferred tier one network operators.
Non-Geographic Numbers
Non-Geographic Numbers present a massive opportunity for resellers and their customers. As one of our specialist areas, you will benefit from expert advice from our product managers, generous out payments and the ability to offer low rates to your customers.
Our partnerships with the UK's leading providers of Non-Geographic Numbers means that daisy wholesale is able to offer an extensive and varied range of 0800, 0845, 0844, 0871, UK and international Non-Geographic Numbers.
Customer contact solutions
daisy wholesale is able to provide a range of branded incoming call solutions. Based entirely on the national network, each product presents a cost-effective alternative to its hardware equivalent.
- IVR- this is a call managing service from daisy wholesale that allows your customers to filter and manage inbound calls more effectively.
- Queue Manager - Ideal for call centre or telemarketing environments which experience inbound 'peaks'. This intelligent network-based queue management facility will answer calls, provide tailored 'waiting' messages and inform customers of their rising position in the call queue.
- Complex Call Routing - Provides your customers with a tailored routing plan to maximise the efficiency of their incoming call handling.
- Call Care- Call Care is a web-based call analysis facility that boasts a comprehensive range of sophisticated call centre management tools, putting your customers in full control and delivering accurate call statistics 24 hours a day, 365 days a year.
- Replay - Replay consists of an entire recording platform that is located directly within the national network and offers complete integrated call recording solutions for all types of businesses and services.
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