Fraud Awareness Statement |
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Daisy Communications Limited Fraud Awareness Statement (To be read in conjunction with Standard Terms and Conditions) Daisy Communications Limited, as a registered Communications Provider, has no control of a Customer's PABX/Switch configuration, voice mail security or other feature services enabled, except where it is contractually responsible for the management of these services. Daisy's standard Terms and Conditions require the customer to be liable for all charges incurred, and relating to, traffic passed over any UK network nominated by Daisy. Customers are therefore urged to verify with their equipment provider that all necessary steps to combat fraudulent use have been taken. Daisy Communications Limited does not offer any "customised" fraud monitoring service. However, as a responsible Communications Provider, assistance will be given wherever possible to support its customers in the battle against fraud. Fraudulent activity manifests itself in many different ways. Therefore, we can offer no guarantee or contractual undertaking in relation to detection. Any assistance given will be on a "reasonable endeavours" basis and no liability can be accepted by Daisy for any loss sustained by the Customer via fraudulent means that are beyond Daisy's reasonable control. In order that the customer can minimise the effects of fraud and to detect fraud as early as possible, Daisy operates a feature called c.secure via the on-line billing facility (see registration details at http://www.daisyplc.com/daisy-retail/billing--payments/c.secure.html) By subscribing to c.secure, the customer can set up and configure automatic emails and text messages to be sent to any number of named contacts when chosen call parameters are met. For example:
September 2007 |